FAQ's
FAQ's
About Us
We are an independent clothing company run by two brothers from South West London, aiming to provide high quality youth clothing at affordable prices.
How do I know what size I am?
Currently we offer our Tee's in three standard sizes: Small, Medium &38; Large. Our size charts are also highlighted on each individual product page for your convenience. We are hoping to introduce a further Extra Small size (XS) very near in the future.
How long does delivery take?
All of our domestic orders are sent via First Class post should aim to arrive within 1-2 days of being despatched, however please note that during busy periods or periods of excessive demand, including holidays, this can be longer. Orders despatched via Second Class service can expect to arrive within 3-5 working days, however usually sooner. International Orders usually take 5-7 working days to arrive, however please allow 21 days from the date of your purchase before contacting us. If your order has still not been delivered after a reasonable period of time please get in touch with a member of our customer care team via our contact page or by emailing [email protected]. Please remember to include your original order number so we can get back to you as soon as possible.
How can I pay for my products online?
We accept all major debit and credit cards as well as PayPal
Is your payment gateway secure?
Our checkout process is 100% secure and SSL encrypted to ensure your information is private and confidential.
Do you deliver to my country?
The short answer is yes, we probably do. Please add your items to the cart and check for your country in the drop-down menu at the checkout. The checkout will also calculate your shipping total for you. If your country isn't on the list at the moment send us an email and we'll see what we can do for you.
Can I change my delivery address?
We know mistakes can happen. If you would like to change your delivery address we will do our best to make this happen for you, however please note that it is not always possible. Please get in touch with us as soon as possible after making your order if you have any changes you would like to request remembering to include your order number.
What courier service do you use?
All of our orders are sent via Royal Mail First Class and usually take 1-2 working days to be delivered once despatched. Please note this time may be longer during bank holidays and busy periods of the year. If you have any other queries please contact us via our contact page or email us at [email protected]
How do I return an item?
If you wish to return an item for whatever reason please fill in the invoice included with your order and fix the supplied returns label to the front of the package. If you have lost your original invoice that arrived with your parcel, you can download another by clicking here. We are more than happy to exchange items for a different size or colour. Returns must be posted back to us within 21 days.